Terms Of Service

Acceptance: By accessing this site or placing an order, you agree to these Terms and our policies.

Orders & Fulfillment: Orders are subject to acceptance and availability. We may cancel and refund orders that cannot be fulfilled.

Shipping: We ship supplier-direct. Estimated delivery is generally 9–15 business days from dispatch, subject to carrier and destination. See our Shipping & Delivery policy.

Warranty: Products may be eligible for warranty coverage subject to verification and approval. Due to hygiene considerations, all warranty claims are evaluated on a case-by-case basis at our sole discretion. See our Lifetime Warranty & Return Policy for complete terms and conditions.

Returns: Returns are accepted within 15 days for unopened, unused items as outlined in our Lifetime Warranty & Return Policy. For hygiene reasons, used items cannot be accepted.

Pricing & Changes: Prices, policies, and availability may change without notice. We strive for accuracy but errors may occur.

Warranty Disclaimer: To the maximum extent permitted by law, the site and all content are provided “as is” without warranties of any kind.

Limitation of Liability: To the extent permitted by law, we are not liable for indirect, incidental, or consequential damages.

Governing Law: These Terms are governed by applicable laws of your jurisdiction, without regard to conflict of law principles.

Contact: For questions, email contactneosmile@gmail.com.